Publicación:

The social management canvas for the mining industry: A Peruvian case study

Resumen

The objective of this research is to integrate social management components into a solid framework that illustrates any mining company's level social management responsiveness from social conflict to community development. To this end, qualitative research was conducted using case study methodology. Data were gathered from interviews, recordings, and documents and then analyzed to generate a framework for analysis. The result was a social management canvas with nine blocks: the social value propositions, the definition of the community, community participation, community management, key social resources, key social activities, key social partners, the social investment structure, and social benefits.